I received my Hello Inside package. How do I get started?

Written by Lukas
Updated 2 months ago

We can’t wait to help get you set up with your brand-new sensor and your Hello Inside App.

We want you to get to know your own body, spot trends from your food scores and implement the advice from our lessons. We’re sure that your food scores will be greatly improved, and along with it your mood, your health, your energy, and your blood glucose levels.

Ready to get going? So are we!

Below you’ll find instructions on how to get set up with your sensor and your Hello Inside App. Make sure you put some time aside to do this properly, though,  as it can take around 15 minutes for the set up and 60 minutes to calibrate.

Find all the details for each step in the links below.

  1. Download the Hello Inside App & sign up: You can find the download link on the flyer in your package or in your welcome email after your purchase.
  2. Download the FreeStyle LibreLink/Libre3 App & sign up: Open the respective store (Google Play or App Store) & type in the app name “FreeStyle LibreLink” or for Germany and Switzerland "StreeStyle Libre 3" and download the app.
  3. Enter “helloinside” practice ID in the FreeStyle LibreLink App (Note: practice ID for Switzerland is "helloinside-ch")
  4. Apply & activate your CGM: For this step, follow the FreeStyle LibreLink App instructions to apply a new sensor.
    Note: It takes 60 minutes to calibrate. After the calibration, seeing data in the app could take some time.
  5. Start exploring your Hello Inside App and discover all its features.
Check out our blog for more information on how to use the Hello Inside App and discover all its features.

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