I have trouble scanning my sensor with the Freestyle Libre App - what can I do?

Written by Lukas
Updated 11 months ago

This may mean that the reader was unable to communicate with the sensor or that the system is unable to provide a glucose reading. Try scanning again in 10 minutes. Note: You may need to move away from potential sources of electromagnetic interference.

It may also mean that your sensor is too hot or too cold. Move to a location where the temperature is appropriate and scan again in a few minutes.

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