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Trouble Shooting

How do I connect the LibreLink App and the Hello Inside App via the PracticeID?

Written by Hello Inside
Updated 3 months ago

Why do I not see data in the Hello Inside App?

Written by Hello Inside
Updated 4 months ago

Why do I see data gaps in the app?

Written by Hello Inside
Updated 4 months ago

Why are my glucose values not the same with a finger prick test and a CGM?

Written by Hello Inside
Updated 4 months ago

Why are my glucose levels different when I compare data from 2 CGMs?

Written by Hello Inside
Updated 4 months ago

I have trouble scanning my sensor with the Freestyle Libre App - what can I do?

Written by Hello Inside
Updated 4 months ago

My sensor fell off. What can I do to prevent this and can I get a replacement?

Written by Hello Inside
Updated 4 months ago

My sensor stopped working. What should I do?

Written by Hello Inside
Updated 4 months ago