My sensor fell off. What can I do to prevent this and can I get a replacement?

Written by Lukas
Updated 10 months ago

We recommend waiting an hour after applying the sensor to exercise so that the adhesive can settle firmly on the skin. Usually, the sensors hold well enough like this, but you can fix your sensor with physio tape to help avoid it from falling off.

In case your sensor fell off please get in contact with us via support@helloinside.com or the via the in-app support and describe what happened. We will find an ideal solution for your individual case.

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