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First Steps

I received my Hello Inside package. How do I get started?

Written by Vinzenz
Updated 1 year ago

How do I enter the practice ID?

Written by Lukas
Updated 1 year ago

Who is the product for?

Written by Lukas
Updated 2 years ago
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The Hello Inside App

What are the features of the Hello Inside App?

Written by Lukas
Updated 2 years ago

What are basic (free) and what are premium features?

Written by Lukas
Updated 1 year ago

How to use the Hello Inside App?

Written by Lukas
Updated 2 years ago
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Problem solution

Data Sync Issue – Current Status and What You Need to Know

Last Updated: [06.10.2025 / 17:00]

Written by Laura
Updated 2 days ago

I have trouble scanning my sensor with the Freestyle Libre App - what can I do?

Written by Lukas
Updated 2 years ago

How do I connect the LibreLink App and the Hello Inside App via the PracticeID?

Written by Lukas
Updated 2 years ago
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CGM/Sensor

What devices are compatible with the CGM?

Written by Lukas
Updated 1 year ago

Are CGMs waterproof?

Written by Lukas
Updated 2 years ago

Can I wear the sensor in the sauna?

Written by Hannah
Updated 8 months ago
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Order & shipping

Where can I find the shipping & delivery information for my order? Can I track my shipment?

Written by Lukas
Updated 2 years ago

What payment methods work in the Hello Inside shop?

Written by Lukas
Updated 2 years ago

In which countries is Hello Inside available in?

Written by Lukas
Updated 2 years ago
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Membership & Account

What does my subscription include and how much does it cost?

Written by Lukas
Updated 1 year ago

Will my subscription be renewed automatically?

Written by Lukas
Updated 2 years ago

How should I start my Hello Inside journey?

Written by Lukas
Updated 2 years ago
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Introduction to blood glucose

What are glucose spikes?

Written by Lukas
Updated 2 years ago

What is a healthy glucose level and why is the suggested level between 80-110 mg/dl?

Written by Lukas
Updated 2 years ago

Why is monitoring blood glucose important?

Written by Lukas
Updated 2 years ago

Hello Inside Scores

What is a day score?

Written by Lukas
Updated 3 months ago

What is a meal score?

Written by Lukas
Updated 3 months ago

Cooperation & Coaches

Hi Hello Inside, I would love to collaborate with you.

Written by Lukas
Updated 2 years ago